Tag Archives: appreciation

Tom Peters in his latest book entitled “The Little Big Things” tells us a story. Retired United States Navy Captain Mike Abrashoff knows the importance of saying “thank you.”

In his first book, “It’s Your Ship,” he related how he sent letters to the parents of his crew members on the guided-missile destroyer USS Benfold… Putting himself in those parent’ shoes, he imagined how happy they would be to hear from the commanding officer that their sons and daughters were doing well. And he figured that those parents would, in turn, call their children to tell them how proud they were of them. Continue reading