Before you argue your side, make sure you can understand theirs. State their case so well that they would nod and say, “Yes, that is what I mean.” People do not usually change because you are louder. They become more open when they feel understood.
Argue the problem, not the person. Get on the same side of the table. Look at the issue together instead of staring each other down. The goal was never to win the shouting match. The goal is to win the outcome. And sometimes, the fastest way to be heard is to first show that you have listened. #PassionPurposeProductivity