Last week I got a letter from The Philippine Airlines Mabuhay Miles Club that instantaneously changed the smile on my face into a slight frown. I couldn’t understand it. They have downgraded my status from “Elite” to “regular” informing me that I have not met the required sectors or mileage for year 2007-2008. This came to me as a surprise. I take a local flight every week (or maybe every other week) and I have in fact traveled more times domestically last year compared to the previous years.
And then it dawned on me. I have always persuaded the organizers of my speaking events to book me on PAL flights as I usually take the first flight out and would prefer the comfort of the Mabuhay lounge for a little bit of rest and preparation. But due to budget considerations, organizers book me promo tickets that do not provide miles credit and thus, the downgrade.